One workspace for the whole service business
Orbit is a single platform, not a bundle of apps. Sales, operations and finance work on the same clients, jobs and documents, so every team sees the same truth.
How Orbit is organised
Win the work
Leads, quotations and conversations
- CRM & pipelineLeads, companies, contacts and deals sit next to the quotations, jobs and invoices that follow them.
- Quotations & salesBuild a quote from your own products and services, send it by email or WhatsApp, and let the customer accept, decline or ask for changes from a link.
- WhatsApp inboxConnect a number once and every conversation lands in one inbox.
Do the work
Jobs, visits, projects and the field team
Get paid
Invoices, purchasing and the books
- Invoicing & paymentsInvoices come from the job or quotation, not from a blank page.
- PurchasingPurchase orders, vendor bills and payments made live together, so you always know what was ordered, what was billed and what is still owed..
- AccountingEvery invoice, payment, bill and expense posts to a double-entry general ledger as it happens.
Run the business
AI, automation, reporting and control
- AI in OrbitOrbit’s AI is built into the work, not bolted onto the side.
- AutomationsWrite a rule once: when something happens, check a condition, then act.
- Reports & dashboardsDashboards for each part of the business and a library of ready-made reports, all reading live data, so the figures in the meeting are the figures in the system..
- Custom modules & formsAdd the fields you track, the record types you need and the forms your customers fill in, without waiting for a release.
- Local ModeLocal Mode runs the same Orbit application on a computer or server you control, with its own database and file storage.
One set of records
A client is created once. Everything after that points back to them.
- The client hub shows every quote, job, invoice and payment for a customer
- Quotations become jobs, and jobs become invoices, carrying their products and prices
- Invoices, payments and bills post to the general ledger as they happen
- Search, the assistant and reports all read the same data
One record, start to finish
Quotation
Sent by WhatsAppQuarterly pest control — Blue Horizon Hotels
SAR 3,920.00 + VAT 588.00
Customer response
AcceptedAccepted from the quotation link
No sign-in needed
Job
ScheduledContract job with 4 scheduled visits
Products and value carried over
Invoice
PaidSN25-2904 · first instalment
SAR 4,508.00 incl. VAT
Web, mobile and your own server
In the browser
The full Orbit web app for the office, on any modern browser. Hosted for you in the cloud.
On the phone
The Orbit mobile app for technicians and managers, with offline work and push notifications.
On your own server
Local Mode runs the same application on Windows, macOS or Linux, with its own database and backups.
Fitted to your business, not the other way round
- Only the modules you use
- We switch off the modules you do not need and can arrange the sidebar to match how your team works.
- Your own fields and modules
- Add fields to built-in records, or create record types of your own, without code.
- Your brand
- Choose a brand colour and Orbit repaints the app, your documents and your email to match.
- Your language
- English, Arabic with a right-to-left layout, and Malayalam, on web and mobile.
- Your roles
- Nine default roles, custom permission sets, and record scope of own, team or all.
- Several companies
- Run more than one organisation, each with its own members, numbering and books.
Questions, answered
Something else? Ask us directly.
What is Orbit 360 AI?
Orbit 360 AI is a business management platform for service companies. CRM, quotations, field service, projects, invoicing, purchasing, accounting and a shared WhatsApp inbox run on one set of records, with an AI assistant that answers questions from them.
Who is Orbit built for?
Service businesses with an office and a field team: pest control, cleaning, facility management and similar trades. It suits companies that have outgrown spreadsheets and a separate tool for every job.
Do we have to use every module?
No. Every plan includes every module. We can switch off the modules you do not need, so your team’s sidebar only shows what it uses.
Is there a mobile app?
Yes. The Orbit mobile app gives technicians their schedule, checklists and service reports, works offline, and gives managers the inbox, invoices and dashboards.
Which languages does Orbit support?
The web and mobile apps are available in English, Arabic with a right-to-left layout, and Malayalam.
See how Orbit would fit your business
We will map your current tools and handoffs to Orbit in a live demo.