Sales & customers
· 3 min read
Running your business WhatsApp as a team
When customers book, complain and pay over WhatsApp, one phone in one pocket is a risk. How to share a business number without losing the thread, or the customer.
Sales & customers
Practical guides on leads, quotations, WhatsApp and keeping customers for years in a service business.
- Sales & customers
· 3 min read
Quote to cash: five handoffs where service businesses lose money
Revenue rarely disappears in one big mistake. It leaks at the handoffs between sales, operations and finance. Where to look, and what to fix first.